Is possible to go to another step in workflow when a user comment in issue?
I see that in Atlassian Support if a issue is closed, if I comment, the issue is reopen... how can I do this?
Thanks in advance
Hi Daniel, you could try the Script Runner Plugin. It has a Built-in Script called Fast-track transition an issue that it is fired when the event Issue Commented is fired (you have to customize a little), check it out.
Altought I didn't tried yet that Built-in yet I already other ones and this plugin it's a good one.
Hope this helps.
I use Script Runner Plugin. I created one Script Listener and I customize and works for me! When someone comment in one status and the conditions (that I defined) are met, automatically go to another step in my workflow with an action of my workflow (also I define). So works for me!
I have a problem when I was implementing a condition in my Script Listener.
I want a condition that check if a Custom Field has a specific value. This Custom Field has the type 'Selected List' and default condition that have Script Listener doesn't works, so I use this condition (valid for 'Selected List' only):
I've said this for if someone happen the same...
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