Is possible to go to another step in workflow when a user comment in issue?
I see that in Atlassian Support if a issue is closed, if I comment, the issue is reopen... how can I do this?
Thanks in advance
Hi Daniel, you could try the Script Runner Plugin. It has a Built-in Script called Fast-track transition an issue that it is fired when the event Issue Commented is fired (you have to customize a little), check it out.
Altought I didn't tried yet that Built-in yet I already other ones and this plugin it's a good one.
Hope this helps.
I use Script Runner Plugin. I created one Script Listener and I customize and works for me! When someone comment in one status and the conditions (that I defined) are met, automatically go to another step in my workflow with an action of my workflow (also I define). So works for me!
I have a problem when I was implementing a condition in my Script Listener.
I want a condition that check if a Custom Field has a specific value. This Custom Field has the type 'Selected List' and default condition that have Script Listener doesn't works, so I use this condition (valid for 'Selected List' only):
I've said this for if someone happen the same...
Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...
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