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Escalation matrix in Jira

Pavani Maligi
Pavani Maligi August 27, 2018

Hi Team,

We want to implement escalation matrix in Jira, so escalate the issues.I couldn't find any option to set this.Can anyone pls guide.

Thanks

Pavani

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Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
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August 27, 2018

You'll need to define what you mean by "escalation matrix" and decide what you want its effects to be.  Then we can help you build something.

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Dave Bosman [Realdolmen]
Dave Bosman [Realdolmen]
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August 27, 2018

Hi @Pavani Maligi

Is this what you mean? 

https://community.atlassian.com/t5/Jira-questions/Escalation-Matrix/qaq-p/592111

 

Regards

Dave

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