Not in JIRA, as JIRA isn't really for that.
But it is in JIRA Service Desk. It's not what I think you are really talking about, but JSD has "Automation" that can do this sort of thing.
There's a rule for Automation that shows as "Keep on top of SLAs" - that should enable you to set up a form of escalation. Have a look at Project Settings - Automation.
Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...
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