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Error occurred while storing issue - Error Message

I am receiving the following error message when attempting to transition through ANY workflow in my projects "Error occurred while storing issue." Some of the transitions show more detailed errors such as "Error occurred while storing issue. It seems that you have tried to perform an illegal workflow operation."

Please advise. As a note, we upgraded to 8.20.2 in November. 

This error is severely impacting our work. Please advise. 

1 answer

Do you have any plugins installed or any workflow validators, post functions, or conditions?

Hi, we determined the issue was due to one of ou newly updated applications "BigPicture."

 

We have resolved the issue. 

Like Anna-BigPicture likes this

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