Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Drop down list detect none not working with Automation server edition

Hi everyone,

I spend over a week of time to find a solution/workaround and still no solution found.

Here is the problem:

custom field with 2 different value

based on the text value, I put a story point value on the issue.

The problem is that the "None" is always an option. if none is set by the user, there is no way to detect it with automation.

 

I tried with JQL matching Is Empty : "custom filed" is EMPTY - No success

I tried with smart values nested IF and if None is set as a value, I got the error message - Function IF expected 3 parameters, got 2

The funniest part, is that the JQL in Jira is working with the is Empty request but not Automation

 

It looks like the issue is known in Cloud, and has been solved, but not in Server edition.

Is anyone found a way to solve this issue on Server edition?

 

1 answer

0 votes
florianper Community Leader Dec 08, 2021

Hello, 

I would suggest you to try checking for null value!

heee... this is exactly what I tried to do. but every syntax lead me with a non working smart values.

Suggest an answer

Log in or Sign up to answer
TAGS

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you