I want to disable the option to reopen the issue after resolution if the resolution date in beyond 7 days.
For the same I have used the given below condition on my workflow transition. But the option for reopening the issue has hidden from all the issues irrespective of the date.
Please suggest the reason for the same and how to fix it?
Comparison Type: Date without time
Ok, I've just tried > -7d and that does what I expect - if the issue was resolved in the last 7 days, I can transition it. If it's older, I can't.
Could you confirm that this is what "resolution date in beyond 7 days" means? Or is it something else?
Just an update for those who may step on this thread:
The value field condition does not work against relative time as "-7d" when using a date field. We have a suggestion created to allow this possibility:
For now, the only way to "Block" a transition from being made if the date value is not higher than a relative time would be to use the "Date compare validator". These would be the steps:
I hope that helps!
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