Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal


  • Give kudos
  • Received
  • Given


  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Dont show a transition if it is beyond 7 days of resolution date


I want to disable the option to reopen the issue after resolution if the resolution date in beyond 7 days.

For the same I have used the given below condition on my workflow transition. But the option for reopening the issue has hidden from all the issues irrespective of the date.

Please suggest the reason for the same and how to fix it?

Update parameters of the Value Field Condition for this transition.

Field: Resolved

Condition: <

Value: 7d

Comparison Type: Date without time

2 answers

0 votes

I think your condition says "Block transition if the resolution date is before a week in the future", which will always block everything (unless you have a TARDIS handy)

Try < -7d instead

Thanks but this is also not working.


Ignacio Pulgar Community Leader May 16, 2016

Try: > -7d

Mmm, I think I have taken the wrong guess at what "resolution date in beyond 7 days" actually means (as written, it doesn't make sense).  I think Ignacio's answer may be the right one.

Thanks but this is also not working. The transition blocks for all the issues .

Ignacio Pulgar Community Leader May 16, 2016

Then, you might better want to restrict the Reopen transition to users that belong to the Administrators project role instead, and limit who are being given with such a role.

Ok, I've just tried > -7d and that does what I expect - if the issue was resolved in the last 7 days, I can transition it.  If it's older, I can't.

Could you confirm that this is what "resolution date in beyond 7 days" means?  Or is it something else?

Yes I mean the same.

0 votes


Just an update for those who may step on this thread: 

The value field condition does not work against relative time as "-7d" when using a date field. We have a suggestion created to allow this possibility:

As an admin, I'd like to set a date comparison condition in the workflow as a JQL search 

For now, the only way to "Block" a transition from being made if the date value is not higher than a relative time would be to use the "Date compare validator". These would be the steps:

  1. Select the relevant project > Project settings > workflow
  2. Click the Pencil icon to edit the relevant workflow;
  3. Select the relevant transition, then click Validators;
  4. Click Add Validator, select Date Compare Validator, then click Add;
  5. Configure the validator as needed, then click Add;
  6. Don't forget to publish the workflow draft

Screen Shot 2021-01-20 at 15.07.57.png

I hope that helps!

Suggest an answer

Log in or Sign up to answer

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you