Creating problem from an incident

Hello, is the a way of creating a problem from an Incident. Can the Data from the Incident be migrated to the problem without a copy and paste.

2 answers

You can add a post-function to clone the current issue to another one with different issue type or a post-function to create new issue using the fields from the incident. You can put the post-function on a separate transition, so it will appear as a button in your "Incident" issue or put it on the create issue transition if you want this to happen automatically on Incident create. 

If you check the Atlassian marketplace - there are a lot of add-ons that provide clone/create issue post-functions.

Can you provide some more details on why do you need that ?

Whilst not an answer to your specific question you may find these blogs interesting to read about how Atlassian consider Incident Management

https://www.atlassian.com/it-service/incident-management-process

https://www.atlassian.com/it-service/incident-management-expert-tips

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