Creating a field for an existing issue type.

Hello all, 

 

So basically I have Fault as an existing issue type already with other fields like summary, description, link, attachment etc. 

 

What I am trying to do is to create a new drop down called Project with options of different projects so the tickets are easier to group when raised in service desk. 

However, what I have done so far is created a new issue type called Project and added all the project options in. I don't want that. 

 

I just want to add another field in the existing fault issue type so when a ticket is raised there is another field. 

 

Please help. 

1 answer

0 vote
Warren Levy Community Champion Dec 05, 2017

Hi Faiza

So if I understand correctly what you're saying, what you need to do is to create a new Custom field and then make sure that is shows on a screen that the Fault type uses

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,323 views 14 20
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot