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I am new for jira and jira cloud (now I uses jira cloud version). I have a question about workflow creation. I have 3 states( state Open, state A and state Closed).
- I wish to create condition/post function/validator on workflow for sending email to my users every 20 minute when workers spent a long time to process job of state A.
email message = "You request on processing. Please wait.."
Would you mind to let me now how I can create workflow as my describe above.
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