It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Create issue screen- no custom field


I am trying to add JIRA SD custom field- Customer Request Type to Create issue screen. Unfortunatelly this is impossible for me.

What I did?

1.) Associate dedicated screen with Create action. This screen include Customer Request Type field

2.) Checked field configuration scheme for this project- Customer Request Type is Locked

3.) I unlocked field on the database.

4.) I set field REQUIRED

5.) I created dedicated screen and associate with Create transition in workflow


All this actions don't help... Any idea?


JIRA Service Desk 3.1.9

JIRA Software 7.1.9

1 answer

Ok, clear now. I have just received answer from Atlassian. This is feature raised under:

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Jira

Keep your team in the loop with Team @mentions in Jira Software!

Hi everyone! My name is Jenny, a Product Manager at Atlassian. After launching Team @mentions in Confluence, we heard a lot of positive feedback from customers that they love how easy it is to @men...

415 views 5 15
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you