Create issue screen - is there a way to display/restrict fields based on user role or permission?

Davina Tsosie October 25, 2017

Is there a way to display more fields (including custom) on the create issue screen for specific users and not for others? We have users that will submit tickets that will provide minimal information on the issue however, we do not want them to have access to change priority, component, assignee, etc., so we only want them to see Summary and Description. Now, we also have our JIRA users that actually work on the issues in detail and drive the issue through the workflow from start to finish, these individuals we'd like to have the ability to open issues but also have the ability to access all the fields available.

 

Thank you,

Davina

1 answer

0 votes
Nic Brough -Adaptavist-
Community Leader
Community Leader
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October 25, 2017

No.

Jira doesn't do "field level security" off-the-shelf.  There are some ways to protect edits, but the users will see all data.

The general solution to this is a low security "use Behaviours or hacky javascript to stop it", the secure "move the edits into the workflow so you can place conditions on them", or to try out Quisapps field level security add-on.

Davina Tsosie October 27, 2017

Behaviours and Quisapps is not available for cloud.

Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 27, 2017

Good point, sorry, I missed that flag.

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