Constant refresh of agile board gadgets


I have a Jira Service Desk in which we are proyecting a wallboard in a TV. Eventhought we have the refresh interval put at 9000 seconds it keeps refreshing. Does anyone have more information on how this works? Is it because the number of gadgets...?

1 answer

1 vote

Hi Lara,

  • What version of JIRA are you on?
  • If you set the refresh rate to never does it still refresh?

There is a bug titled Agile Wallboard Gadget is refreshing itself every minute even with the Refresh Interval set to Never that you may be running into.

Take a look at the bug and see if you believe that is the same issue and let me know.  If so please vote on the issue and add your use case to the ticket comments.



Hello Branden,


We are en 7.2 Core and 3.3.2 in Service Desk if memory serves me right.

I now about the bug, but we dont have Jira Software so the problems of Agile should not affect us.

What is more prioritary the refresh rate of the wallboar or the gadgets? Is should be different isn't it?

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,308 views 14 20
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot