I have just migrated our JIRA instance from Cloud to Server (7.2.4), using the guide:
I can login with the sysadmin but no other users can log in.
Application access is granted for group "jira-users" and my user is in this group. Despite this I get the famous "... tried to login but they do not have USE permission or weren't found ..." error.
We are not using LDAP - only the Internal Directory.
I have googled and googled but nothing seems to be working. In short terms: I am completely stuck! - HELP!
Ok, could you have a look at the "user -> directories" settings next. Is it just the internal directory that is active?
Also, could you pick a non-admin user to work with and share their settings here? Not their profile, but the screen the admins use to maintain them (Obscure the name and email if you want)
Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
We're bringing product updates and pro tips on teamwork to ten cities around the world.Save your spot