It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

[Best practices] Looking for the best user management strategy to update task from a remote app

We want to update the status of our task from a remote app, thus we would like to know the best user management strategy to achieve this.

What's teh best practice for this ?

Should we create a specific user with the according roles to do that ? One for our production environement and one for our staging/dev environement ?

The user will communicate to our cloud jira via Rest Api

1 answer

Most organizations I've seen have a generic user account that gets used for this. As you've mentioned, you'll need to make sure this user has access to all the projects it will be creating/updating issues in.

Suggest an answer

Log in or Sign up to answer
TAGS

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you