You're on your way to the next level! Join the Kudos program to earn points and save your progress.
Level 1: Seed
25 / 150 points
Next: Root
1 badge earned
Challenges come and go, but your rewards stay with you. Do more to earn more!
What goes around comes around! Share the love by gifting kudos to your peers.
Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!
Join now to unlock these features and more
The Atlassian Community can help you and your team get more value out of Atlassian products and practices.
In JIRA, there is one section "due date" which indicates and inform the requested about the deadline of our work. However, we can increment it and inform requester that we need more time to work on it or we could not attend particular ticket due to other critical task. So we need to increment the due date of respective ticket.
Is there any way by which the due date of the ticket will get auto increment to inform requester that it was not attended or need more time to work on it.
Like Trello, an e-mail notification will be sent to assignee of the ticket
when
1.the task is close to the due date by defined amount of time and still is not resolved
2.assignee increase the due date by manually with proper reason.
3.assignee was on leave and set it to auto-increment.
Like Trello, we can define
1. the amount of time that will trigger the reminder.
2. the interval of time before the due date for triggering the notification.
3. the people to whom the alert should be sent.
4. Assignee can increase the due date if task is pending.