jira cloud saml login failed. "app_not_configured_for_user"

mokgoon December 10, 2021

The saml configuration is wrong, and you are unable to log in with the administrator account. What should I do in this case?

2 answers

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Daniel Eads
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
December 10, 2021

Hi @mokgoon ,

Just going through and tagging your questions here on Community to make sure we've got everything lined up to provide the help you need. I see we have a technical support case opened for you with Atlassian Cloud Support, and we'll follow up there for the resolution.

Daniel | Atlassian Support

0 votes
mokgoon December 10, 2021

Unable to access my account due to SAML configuration

If you log out while google saml setting is not finished, you are currently unable to log in as an administrator. Please disable the saml setting. thank you.

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