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What is Atlas and how I can remove it from Jira work management?

Meraj Ahmed
Meraj Ahmed Mar 31, 2023

We are using licensed JWM cloud instance and by mistake i had added Atlas

I am not sure what is Atlas is used for and if there is any cost associated with it?

Also, help me with steps to remove it from JWM cloud instance. 

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Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
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Mar 31, 2023

Welcome to the Atlassian Community!

Atlas, like the other Cloud products is a subscription model, so the way to remove it is not really where you would expect as a technical admin person.

Go to admin.atlassian.com and hit "products", where you'll see a list of all the products you are subscribed to. 

As an admin, I would expect that one of the admin options would be "remove" or "deactivate", but it's not actually there.

We have to go to "billing", select the product and then we get a "cancel subscription" option in the ... menu next to the "change plan" option.

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Dave Mathijs
Dave Mathijs
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Mar 31, 2023

Hi @Meraj Ahmed welcome to the Atlassian Community!

You can find more info about Atlas here:

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Meraj Ahmed
Meraj Ahmed Mar 31, 2023

Thanks for the information! 

Can you guide me how as to remove Atlas from our Jira work management environment?

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Annica Andersson
Annica Andersson May 24, 2023 • edited

Can i remove Atlas from my sandbox, the manage link don't work.

image.png

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Islam Ziane
Islam Ziane May 31, 2023

i have the same issue, i can't remove it from my sandbox

@Annica Andersson did you find how ?

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