Using Forms to Create Epic-level Issues

[Ahmet Taner]

We're using Jira Work Management (Cloud). I'd like to be able use Forms to create Epic-level (hierarchy level 1) Issues. However, when I click to create forms in the project, it only allows for the selection of Story-level (hierarchy level 0) Issues. 

Is there a way to setup forms to create level 1 Issues?

Thank you!

[Trudy Claspill · Accepted solution]

Hello @Ahmet Taner 

Welcome to the Atlassian community!

According to the documentation JWM Forms can be used to create only standard level (hierarchy level 0) issues.

https://support.atlassian.com/jira-work-management/docs/how-to-create-edit-save-and-delete-a-form/

There is a change request about supporting Epics for Forms to which you can add your vote:

https://jira.atlassian.com/browse/JWMCLOUD-329

[Ahmet Taner]

Thank you, Trudy! I've added my vote.

[John Funk · Accepted solution]

Hi Ahmet - Welcome to the Atlassian Community!

Since you have a Premium subscription, then you should be able to create an Advanced Form (this is the same type of forms used in Jira Service Management). Go to Project Settings and see if you see Advanced Forms on the left side menu. 

If not, open a support ticket with Atlassian and ask them to add that for your instance. 

[Ahmet Taner]

Thank you, John! Advanced Forms does not appear on the left side menu of the Project Settings. I will also try opening a support ticket as you suggested.