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Using Forms to Create Epic-level Issues

Ahmet Taner March 13, 2024

We're using Jira Work Management (Cloud). I'd like to be able use Forms to create Epic-level (hierarchy level 1) Issues. However, when I click to create forms in the project, it only allows for the selection of Story-level (hierarchy level 0) Issues. 

Is there a way to setup forms to create level 1 Issues?

Thank you!

2 answers

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3 votes
Answer accepted
Trudy Claspill
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 13, 2024

Hello @Ahmet Taner 

Welcome to the Atlassian community!

According to the documentation JWM Forms can be used to create only standard level (hierarchy level 0) issues.

https://support.atlassian.com/jira-work-management/docs/how-to-create-edit-save-and-delete-a-form/

Screenshot 2024-03-13 at 11.46.18 PM.png

There is a change request about supporting Epics for Forms to which you can add your vote:

https://jira.atlassian.com/browse/JWMCLOUD-329

Ahmet Taner March 14, 2024

Thank you, Trudy! I've added my vote.

1 vote
Answer accepted
John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 14, 2024

Hi Ahmet - Welcome to the Atlassian Community!

Since you have a Premium subscription, then you should be able to create an Advanced Form (this is the same type of forms used in Jira Service Management). Go to Project Settings and see if you see Advanced Forms on the left side menu. 

If not, open a support ticket with Atlassian and ask them to add that for your instance. 

Ahmet Taner March 14, 2024

Thank you, John! Advanced Forms does not appear on the left side menu of the Project Settings. I will also try opening a support ticket as you suggested.

Like John Funk likes this

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