Smart values - issues. Configuring Issue Cloning Confirmation Emails

[Michael Osinibi]

To whom it may concern,

I am currently working on linking an {{issue.url}} from one project to another, along with the {{issue.key}}. This involves creating an automation that clones an issue from one project to another via a JIRA form submission.

After the issue is cloned into another project, a confirmation email is sent to the user to notify them that their form submission has been received.

However, I've noticed that when the user receives the email notification, the {{issue.key}} and {{issue.url}} still point to the existing project where the form was initially created. Is there a way to configure it so that the {{issue.key}} and {{issue.url}} point to the project where the issue was cloned instead?

Thank you for your assistance.

[Mohanraj Thangamuthu]

Hello, Good day. You can try the smart value : {{createdIssue}} instead of {{issue}}