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Permission issue when connecting a team managed project to slack

Benjamin Teng Lin
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December 21, 2022

Hi all!

I am having trouble getting a project connected to a channel in Slack. It works fine when it is a company managed project but I need it to work with team managed projects. When I try to connect through Slack, this is the message I get:

 image.png

Then when looking at the troubleshooting page this is what it shows:

 image.png

 

But in my understanding the Permission Schemes only apply to company managed projects right? In team managed projects all I have to do to give slack access is to add Atlassian-addons-project-access as admin in the Access tab inside project configuration right?

 

any help will be very appreciated,

 

Thanks!

1 answer

0 votes
Ste Wright
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
December 23, 2022

Hi @Benjamin Teng Lin 

I couldn't find a resolution to this, or replicate it.

There's a link in the yellow box to contact support - I'd recommend you do this as the best next step.

Let us know what they respond with!

Ste

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