Permission issue when connecting a team managed project to slack

[Benjamin Teng Lin]

Hi all!

I am having trouble getting a project connected to a channel in Slack. It works fine when it is a company managed project but I need it to work with team managed projects. When I try to connect through Slack, this is the message I get:

 

Then when looking at the troubleshooting page this is what it shows:

 

But in my understanding the Permission Schemes only apply to company managed projects right? In team managed projects all I have to do to give slack access is to add Atlassian-addons-project-access as admin in the Access tab inside project configuration right?

any help will be very appreciated,

Thanks!

[Ste Wright]

Hi @Benjamin Teng Lin 

I couldn't find a resolution to this, or replicate it.

There's a link in the yellow box to contact support - I'd recommend you do this as the best next step.

Let us know what they respond with!

Ste