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Open issue with email

gokhan_unal
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
March 20, 2023

Hello everyone,

 

I need help about create issue from email. we can create issue from email. But some mails jira do not create new issue. Also delete from mail box. What should i do ? Or could i check logs ?

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Brant Schroeder
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 5, 2023

@gokhan_unal Welcome to the Atlassian community

Are you accessing the email account that the emails are being sent to?  Do you have any email rules setup?

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