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I can't edit workflow anymore

Hui Zhang April 27, 2023

I created few projects (Team managed) and got some initial workflows setup. Then one day I start seeing "Something went wrong...come back later" message. It's been several days and it's still the same message. Basically I can't get into the window to edit workflow anymore.

Help? My first few days learning experience was great, until now...

2 answers

0 votes
Hui Zhang April 27, 2023

Thanks,

I do still have the Administrator role for that project.

I've been using Chrome. But I just tried in Edge and got the same screen.

Also, I tried to edit from two ways- one from setting > Issue types, the other directly from within an issue > view workflow and choose edit from there. The same screen as below showed up.

The blue "Try again" button will just keep spinning when pressed. While it is spinning, I was able to click the "Add status" buttons and make entries. I did not proceed to save though fearing to further spoil my existing workflow.. 

Screenshot Cannot edit workflow.jpg

0 votes
Kristján Geir Mathiesen
Community Leader
Community Leader
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April 27, 2023

Sorry to hear this, @Hui Zhang 

Do you still have the Administrator role of that Project?

Have you tried in another browser (just to make sure this is not a browser cache problem)?

HTH,
KGM

Hui Zhang April 27, 2023

Thanks,

I do still have the Administrator role for that project.

I've been using Chrome. But I just tried in Edge and got the same screen.

Also, I tried to edit from two ways- one from setting > Issue types, the other directly from within an issue > view workflow and choose edit from there. The same screen as below showed up.

The blue "Try again" button will just keep spinning when pressed. While it is spinning, I was able to click the "Add status" buttons and make entries. I did not proceed to save though fearing to further spoil my existing workflow.. 

Screenshot Cannot edit workflow.jpg

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