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How to make jira understand html?

Kristina Setkova August 31, 2023

I ran into a problem, I hope you can help me solve it. I'd like to make Gira recognize the HTML code. I tried to follow this instruction because I couldn't find another one. (https://confluence.atlassian.com/jirakb/enable-html-tag-usage-in-jira-server-text-fields-771895067.html) Please tell me how can I make it work?

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Mikael Sandberg
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
August 31, 2023

Hi @Kristina Setkova,

Welcome to Atlassian Community!

The KB that you found only applies to Server/Data Center. In Cloud you cannot do this, instead you can use the rich text editor, or use markdown formatting. 

Kristina Setkova August 31, 2023

Hello, thank you! But is it possible to do in Jira Work Management? in comments, for example. I want to white code in comments and want jira automatically modify code

Mikael Sandberg
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
August 31, 2023

No, it will not convert the html for you, but you can use a code block if you want include code in your answer. If you click on the plus sign you will see a list of different things that can be added to the rich text field.

Screenshot 2023-08-31 at 10.45.39 AM.png

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