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How can I move tickets?

Annemarie Keßler
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January 19, 2024

I created a few tickets in To Do. Unfortunately somehow I'm not able to move the tickets to other columns (in progress, qa, done). I work in a team managed board and I'm the administrator of the project.

Thanks,

Annemarie

2 answers

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Trudy Claspill
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January 20, 2024

Hello @Annemarie Keßler 

Welcome to the Atlassian community.

What happens when you try to move the issues to another column?

Can you show us the Workflow Diagram for the issues? You would find that by going to Project Settings, then Issue Types. Then click on the issue type on the left for the type of issue in your board. Click on the Edit Workflow button in the upper right corner to reveal the Workflow Diagram for that issue type.

Screenshot 2024-01-20 at 12.38.29 PM.png

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John Funk
Community Leader
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January 20, 2024

Hi Annemarie - Welcome to the Atlassian Community!

Are there any conditions on the transitions to the statuses in the workflow? 

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