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How can I fix advanced branching error "The provided smart value was unable to be resolved"?

Manan Pachauri
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February 8, 2024

I created an automation a that sends emails to a user when the status of an issue they are assigned to has changed throughout the day. However I cannot get it to work and keep getting the error advanced branching error "The provided smart value was unable to be resolved"?

Here is my basic workflow:

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Trudy Claspill
Community Leader
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February 8, 2024

Hello @Manan Pachauri 

Welcome to the Atlassian community.

The "i" in "lookupissues" needs to be capitalized.

Smart values are often case sensitive.

Manan Pachauri
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
February 8, 2024

Thank you so much. I appreciate it.

Trudy Claspill
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
February 8, 2024

You're welcome.

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