Missed Team ’24? Catch up on announcements here.

×
Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Products
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

How can I fix advanced branching error "The provided smart value was unable to be resolved"?

Manan Pachauri
Manan Pachauri
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
February 8, 2024

I created an automation a that sends emails to a user when the status of an issue they are assigned to has changed throughout the day. However I cannot get it to work and keep getting the error advanced branching error "The provided smart value was unable to be resolved"?

Here is my basic workflow:

AutoRule1.pngAutoRule2.pngAutoRule3.png

Answer
Watch
Like Be the first to like this
131 views

1 answer

1 accepted

1 vote
Answer accepted
Trudy Claspill
Trudy Claspill
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
February 8, 2024

Hello @Manan Pachauri 

Welcome to the Atlassian community.

The "i" in "lookupissues" needs to be capitalized.

Smart values are often case sensitive.

View More Comments
Manan Pachauri
Manan Pachauri
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
February 8, 2024

Thank you so much. I appreciate it.

Like
Trudy Claspill
Trudy Claspill
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
February 8, 2024

You're welcome.

If that has resolved your issue, please consider click on the Accept Answer button. That will mark the post as Solved and help others searching for answers find the posts with validated solutions.

Like
Reply

Suggest an answer

Log in or Sign up to answer
Jira Work Management
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Site Admin
TAGS
AUG Leaders

Atlassian Community Events

    See all events