Hi there, Please help me with the steps for client holiday settings in Jira work management project.

sravanthi jira
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 24, 2022

We are working on month end project in Jira work management, but unable to implement 1) client holidays through time to SLA - calender settings. 2) Is there any other way to implement the no.of days delay after assigning a assignee to the issue ({{now.diff(issue.created).days}}) - is not working as expected.

1 answer

0 votes
Kalin U
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
August 2, 2022

Hi, Sravanthi. SLA goals and calendars don't work in Jira Work Management projects, only in Jira Service Management (Jira Service Desk).

What are you trying to accomplish? Flag issues that are overdue, notify assignees, report on late progress?

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events