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Access Problem

Developer Posicube
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I'm New Here
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July 30, 2024

 

 

I'm an administrator who uses Jira Management in Korea. My company member is not able to access Jira because of the two-step authentication. I get a message asking me to put a 6-digit code in the following image in Korean, but I can't receive the code every day. Please tell me how to solve it이미지 (9).png

1 answer

1 vote
John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 30, 2024

Hi @Developer Posicube  - Welcome to the Atlassian Community!

Are you receiving other emails from Jira? If not, you should open a support ticket with Atlassian to see if your email address is on the suppression list for some reason. 

https://support.atlassian.com/contact/#/

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