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using subtasks

Hi, How do I configure which fields are copied from parent to subtickets? I would like to add 2 fields to be automatically copied from the parent information when ticket is created to the subtickets when created.  

3 answers

1 vote

Hi @sharon koren ,

You can try some plugins to implement this feature, such as the JMWE app.

TIM截图20190904161617.png

  Hi Ollie, thanks for the quick reply. I have the Automation for jira add on. Do you mean that?

Hi @sharon koren ,

I used another plugin in the screenshot above. If you are using Automation for Jira, you should be able to do this also.

https://docs.automationforjira.com/getting-started/common-use-cases.html#synchronizing-parent-and-sub-tasks

TIM截图20190904165732.png

0 votes
Deleted user Sep 04, 2019

Hi @sharon koren ,

You need to use the 3rd party app for coping some of the field values from parent ticket to sub-task ticket. By using Clone Plus for Jira app you can do this. You can go through the documentation page for complete information.

Regards,
Kishore Kumar Gangavath.

Another app you can try is Elements Copy & Sync, which lets you set up Operations where creating a sub-task copies certain fields (that you can specify).

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