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unable to operate Jira Agile

Yuvraj Hole Nov 09, 2014

Hi Team,

We are using JIRA & JIRA agile. I am a administrator of JIRA application. I am unable to operate JIRA agile dashboard and Agile tab. Previously it was working properly. Please let us know what needs to be done.

3 answers

0 votes
Nic Brough [Adaptavist] Community Leader Nov 10, 2014

What does "unable to operate" mean?  Do you mean there are no Agile links at all?  Or the links are there, but they give you an error?

Yuvraj Hole Nov 10, 2014

Links are there but not working & unable to see dashboard of projects.

Nic Brough [Adaptavist] Community Leader Nov 10, 2014

Ok, but what does "not working" mean? Error message? Not clickable? You need to describe what is happening properly, not in vague "it doesn't work" terms.

0 votes
Yuvraj Hole Nov 10, 2014

JiraAgile.jpg

Yuvraj Hole Nov 10, 2014

Hi Nic, I have attached screenshot for more information.

0 votes
Nic Brough [Adaptavist] Community Leader Nov 10, 2014

Well, for a start, log in.

Yuvraj Hole Nov 10, 2014

Issue has been resolved. Issue was due to license had expired & we have renew license & issue resolved.

Thanks for your support.

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