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enable software project Edited


im using jira software 8.13.1

how to enable software feature when create new project, because even i click the software icon its only show up for business


jira software.PNG

1 answer

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Answer accepted
Daniel Ebers Community Leader Nov 23, 2020

Hi angga,

welcome to the Atlassian Community!

Could you please check the following bullet point?

  1. Does the account you are trying to create a software project have access to Jira software? (please see here for further information:
  2. Is your license valid for Jira Software (please see here:
  3. does your *database*-user have REFERENCES permission on database (just applicable in case you are using MySQL 5.7 or higher as a backend)?
    Please see here for further information:

Please come back with information on those bullet points. Members of community are then happy to assist.


Hi Daniel


many thanks for your answer, point number 3 solve it. currently im using mysql 5.7.3 so i didnt include references on privileges as tutorial said but after i add the privileges now it work like a charm






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