Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal

Recognition

  • Give kudos
  • Received
  • Given

Leaderboard

  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

enable software project Edited

hi,

im using jira software 8.13.1

how to enable software feature when create new project, because even i click the software icon its only show up for business

 

jira software.PNG

1 answer

1 accepted

0 votes
Answer accepted
Daniel Ebers Community Leader Nov 23, 2020

Hi angga,

welcome to the Atlassian Community!

Could you please check the following bullet point?

  1. Does the account you are trying to create a software project have access to Jira software? (please see here for further information: https://confluence.atlassian.com/adminjiraserver/manage-group-access-to-applications-938847042.html)
  2. Is your license valid for Jira Software (please see here: https://confluence.atlassian.com/adminjiraserver/licensing-and-application-access-938846887.html)
  3. does your *database*-user have REFERENCES permission on database (just applicable in case you are using MySQL 5.7 or higher as a backend)?
    Please see here for further information: https://confluence.atlassian.com/adminjiraserver/connecting-jira-applications-to-mysql-5-7-966063305.html

Please come back with information on those bullet points. Members of community are then happy to assist.

Cheers,
Daniel

Hi Daniel

 

many thanks for your answer, point number 3 solve it. currently im using mysql 5.7.3 so i didnt include references on privileges as tutorial said but after i add the privileges now it work like a charm

 

 

 

regards

Angga

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
SERVER
TAGS
Community showcase
Posted in Jira Software

Presenting the "Best of 2020" Jira Software roundup!

Catch up with Atlassian Product Managers in our 2020 Demo Den round-up! From Advanced Roadmaps to Code in Jira to Next-Gen Workflows, check out the videos below to help up-level your work in the new ...

7,139 views 8 28
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you