Why doesn't the filter work, no responses?

Miroslav Kouba October 16, 2019

Hello, I have a problem with the malfunction of any filter. Even the pre-set filters don't work. Search doesn't find anything at all. Can't there be a problem with the Collation database?

thank you for the info

Miroslav KOuba

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Alexis Robert
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 16, 2019

Hi @Miroslav Kouba , 

 

if search and filters don't work, it might be because your index is corrupted. You should try re-indexing your Jira instance : https://confluence.atlassian.com/adminjiraserver073/search-indexing-861253852.html

 

Let me know if this helps,

 

--Alexis

Miroslav Kouba October 16, 2019

Thank you already filters work

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