When trying to connect eazybi to the mysql it raise error  "Public Ke

Mohamed Eltaweel April 5, 2021

Hi,

Jira 8.13 with  mysql v8.0.21


When trying to connect eazybi to the mysql it raise error  "Public Key Retrieval is not allowed"

 

 

Thanks

 

2 answers

1 vote
Thomas Deiler
Community Leader
Community Leader
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April 23, 2021

Dear @Mohamed Eltaweel ,

this will solve your problems.

So long

Thomas

Thomas Deiler
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 5, 2021

Dear @Mohamed Eltaweel ,

was my answer useful? Then I would be happy when you click on the "green accept answer" button.

So long
Thomas

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0 votes
Zane eazyBI Support
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May 10, 2021

Hi @Mohamed Eltaweel 

First, make sure eazyBI has version 6.2 or later and the MySQL JDBC driver to your application server is in place (https://docs.eazybi.com/eazybijira/set-up-and-administer/set-up-and-administer-for-jira-server/installation-and-setup#Installationandsetup-Databaseconnection).

If the error persists, you may try the solution suggested by @Thomas Deiler. In eazyBI, add a property to the advanced database settings to allow public key access (https://docs.eazybi.com/eazybijira/set-up-and-administer/set-up-and-administer-for-jira-server/installation-and-setup#Installationandsetup-Databaseadvancedsettings

[properties]
allowPublicKeyRetrieval=true

If this does not solve the case, please contact eazyBI Support (https://eazybi.com/contact).

Best,
Zane / eazyBI Support

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