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Unable to delete tasks, error LexoRankIntegrityException appear

Unable to delete tasks, following error appears in popup window:
-----------------------------------------------------
Log's referral number: 23df55f5-61cf-4475-8e73-edc0cc8e642f

Cause
Referer URL: https://pm.scoopexpert.com/secure/RapidBoard.jspa?rapidView=2&view=planning&selectedIssue=EV-140&issueLimit=100

com.atlassian.greenhopper.manager.lexorank.LexoRankIntegrityException: Expected exactly 2 rows; the maximum marker row and the lowest ranked row for rank field[id=10005]

 

I'm running on Local DB, so can't use this solution : https://community.atlassian.com/t5/Jira-Software-questions/Unable-to-clone-delete-or-link-issues-LexoRankIntegrityException/qaq-p/717640

1 answer

0 votes

Hello Vadim,

I hope you are having a nice day.

There is a couple of possible reasons that can cause the error displayed when you try to delete issues.

I recommend you to check if one of the 4 possible reasons in the documentation below is the scenario you are facing:

Cannot reindex jira due to Expected exactly 2 rows the maximum marker row and the lowest ranked row for rank field

Let us know how this approach goes.

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