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Unable to Access Jira or Confluence with Firefox 83.0

Dharma Ramos
Dharma Ramos
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November 17, 2020

Users utilizing Firefox 83.0 are unable to Access Jira or Confluence. I noticed it shows a release date of today. Is Anyone else having this issue? Any suggestions for troubleshooting?

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Vero Rivas
Vero Rivas
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November 17, 2020

Hi @Dharma Ramos 

  Check your browser, delete the caches or make sure you don't have the pop-ups blocked.
I'm with version 83 and it works for me.

  firefox_83.JPG

Regards

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Dharma Ramos
Dharma Ramos
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November 17, 2020

Thanks, I will have them check and come back and accept answer if that works.

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Dharma Ramos
Dharma Ramos
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November 18, 2020

They did and initially that did not make a difference, but it is working today. So I am closing this. Thanks for your help.

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Jira
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DEPLOYMENT TYPE
SERVER
VERSION
8.5.4
TAGS
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