Two different Epic Color fields

ACP December 3, 2020

Hi dear community,
I noticed today that our Jira has 2 different Epic Color Custom fields.


I noticed that when the add-on Easy Agile User Story did not display the epic color.

Apparently there is a problem because different IDs are read out depending on the field. In addition, these are also called different.

Epic Color -> customFieldId=11298

Epic Colour -> customFieldId=12606

I have no idea where these come from and why. What I found is such a phenomenon when importing projects. Unfortunately, I don't know whether a project has been imported into our instance.

Now to the real question. Which is the original field? Can I just delete the other one?

 

Many thanks. I'm really happy for any input here.

Many greetings

Marco

1 answer

0 votes
John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
December 3, 2020

Hi Marco - If you go to Settings > Issues > Custom Fields and search on the Epic. You should see that one of the fields is LOCKED. That is the original field. 

ACP December 4, 2020

Hi John
Thank you. But unfortunately this does not help me, because both are LOCKED.

John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
December 4, 2020

Hmm, very strange. I would go ahead and open a Support Ticket with Atlassian:

https://support.atlassian.com/contact/#/

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