Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Transition button missing

I have a workflow that branches between 2 different transitions.

  • Evaluate -> Accepted
  • Evaluate -> Expedited

The project does not use kanban boards as it is a business project and it has a button to transition from Evaluate to Accepted is listed when I pull up an issue but the Evaluate -> Expedited button does not seem to exist.

This transition was designed for Exec approval in mind.

 

2 answers

1 accepted

3 votes
Answer accepted
Pramodh M Community Leader Jan 11, 2022

Hi @Orry Wright-Larson 

Maybe workflow rules are restricting from you transitioning the issue.

Check the transition once for any rules that are present!!

Additionally please check you have mapped the status to columns properly in the board section

Thanks,
Pramodh

Thank you for that I haven't worked with transition conditions before so I did not think to look there. 

2 votes
Dirk Ronsmans Community Leader Jan 11, 2022

Hey @Orry Wright-Larson ,

On that transition, do you have any conditions defined?

If the transition is there in your workflow but the button doesn't show up, most of the time it is due to the fact that your have blocked it somehow and probably by using a condition on the flow.

Since it was set up with Exec approval in mind it might be limited to a specific group.

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Jira Software

👋 Looking for 15-20 volunteers to test Atlassian training content

Hi everyone! Are you interested in beta testing Atlassian University’s newest (unreleased!) training course? We’re looking for 15-20 volunteers to test our newest training course, Basic reporting...

594 views 21 25
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you