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Tasks Due Date changes without consent

Alexandre
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May 11, 2023

Hello, 

I checked for a few weeks on the community boards and see if someone is experiencing the same issue.

I have a task and a set of sub tasks with different due dates.  For example : 

- Task A (due date : March 8)

- Sub Task A (due date : March 1)

- Sub Task B  (due date : March 8)

- Sub Task C (due date : March 15)

 

I try to set Task A due date for March 15 manually, but for some odd reason, everytime I place Task A into "In Progress" it forces it back into March 8 and I cannot seem to correct it.

If I change the due date of Sub Task B to any dates, the Task A will follow when I place it back into "In Progress".  This would not happen to Sub Task C.

I use to have the same issue where a due date would always reset to the day the ticket was created, but it appears to have been fixed with the new update.  I say appears as I am just not sure anymore and the due date is driving us crazy.

I turned off all Big Picture plug ins, I am not using any post functions, I am not using any scripts that could potentially do this.  However, I am using Roadmaps Advanced.

1 answer

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Kelly Arrey
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May 12, 2023

Hi @Alexandre The first thing I would check to try and figure out what's going on is to look at the issue history and see which id is logged as having changed the due date back to March 8th.

Alexandre
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I'm New Here
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May 12, 2023

Thanks for the reply Kelly.  It's logged in as the reporter that changed the old date to the new date, but the individual (including myself) that we did not make the change.

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