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Show attachment on customer portal with Smart Values

I am trying to add in an automation rule or another way to display the attachment that a user uploads on the portal, so that the person who is approving the ticket can see them without clicking through to the main Jira page.

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John Funk Community Leader Nov 08, 2022

Hi Jacob,

I am not aware of any way to do that. You might could have an add-on like Automation for Jira or ScriptRunner send an email with the attachment, but not sure if that would even work. 

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