JIRA is unable to perform a background re-index at this time because the index files are either missing or corrupted.
The issue index is inconsistent with the database state. Database has (95,542) issues but the index has (62,541) issues.
When I run re-indexing, it fails at 64% due to the problem discription mentioned above.
I need help with resolve this
Can you try the below steps:-
1. Shutdown JIRA
2. Backup your Index folder
3. Go to Index Folder
4. Delete all index folders
5. Start JIRA
6. And perform re-indexing.
If this doesn't fix it, you can always copy the backed up index folder.
We took a look at the logs again and found out that the was a value conversions problem. This info on this link below helps and updating JDK
Hello Atlassian Community! My name is Emilee, and I’m a Product Marketing Manager for the Marketplace team. Starting with this post, I'm kicking off a monthly series of Spotlights to highlight Ma...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs
We're bringing product updates and pro tips on teamwork to ten cities around the world.Save your spot