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we have following Errors:

Beim Starten von Jira sind folgende Fehler aufgetreten. Sie müssen alle Fehler beheben, bevor Sie Jira erneut starten können.

System plugins failed to start: We haven't been able to start all the required system plugins

We couldn't start the following plugins:


  • Atlassian Navigation Links Plugin (com.atlassian.plugins.atlassian-nav-links-plugin)


Database: Supported database

MySQL 5.5.5-10.1.38-MariaDB-0ubuntu0.18.04.1 is not supported. You should migrate to a supported database version.
Supported versions are: 5.7, 5.6


Database: Your database is using an unsupported collation

Your mysql database is currently using an unsupported collation: utf8_general_ci. You should change this to a supported collation:


  • utf8_bin

Review our documentation for more information on supported collations.

What should we do?


1 answer

Hi @Pascal Schaldach 


according to the error message you provided, you have several issues.


You should start from upgrading your MySQL database to a newer version and then see what issues still remain, if any.

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