Problem moving sub-task from Task Board.

We have problem moving sub-tasks in Task board. When we try to move sub-task popup Error is shown, but without details on the error - check the screenshot. There is also another problem - when we click on the down arrow next to the gear icon (settigns) for a sub-task java Exception is shown - check the other screenshot and the attached .log file containing full exception.

To replicate the problem:

- start with clean trial installation of JIRA v5.0.6 Standalone, and add GreenHopper plugin (v5.10.3).

- change jira.projectkey.pattern in General Configuration - Advanced with new pattern ( A-Z A-Z0-9 * _ ? A-Z0-9 +)

- create a new project with some name and key containing _ in it for example S10_1221

- go to Agile -> Tools -> Confituration for this new project and change Project Template to scrum in the General Tab.

- create a new issue and go to Agile -> Task Board

- add Sub-task to the newly created issue

- try to move the Sub-task from To Do into In Progress - the error should popup.

- try to open settings for the sub-task from gear icon on sub-task. Java exception should be printed on the screen.

1 answer

There are no logfiles or screenshots attached. I have moved a lot of tasks and never seen errors like this. Did it get resolved?

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Sarah Schuster
Posted Mar 28, 2018 in Jira Software

Can a company’s culture make or break agile adoption?

Can a new-to-agile team survive and thrive in a non-agile culture? If so, what advice would you give to those trying to be agile in a non-agile culture? What's the key(s) to success? Share your thoug...

12,057 views 15 13
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you