Problem moving sub-task from Task Board.

Daniel Bogatev June 18, 2012

We have problem moving sub-tasks in Task board. When we try to move sub-task popup Error is shown, but without details on the error - check the screenshot. There is also another problem - when we click on the down arrow next to the gear icon (settigns) for a sub-task java Exception is shown - check the other screenshot and the attached .log file containing full exception.

To replicate the problem:

- start with clean trial installation of JIRA v5.0.6 Standalone, and add GreenHopper plugin (v5.10.3).

- change jira.projectkey.pattern in General Configuration - Advanced with new pattern ( A-Z A-Z0-9 * _ ? A-Z0-9 +)

- create a new project with some name and key containing _ in it for example S10_1221

- go to Agile -> Tools -> Confituration for this new project and change Project Template to scrum in the General Tab.

- create a new issue and go to Agile -> Task Board

- add Sub-task to the newly created issue

- try to move the Sub-task from To Do into In Progress - the error should popup.

- try to open settings for the sub-task from gear icon on sub-task. Java exception should be printed on the screen.

1 answer

0 votes
boardtc
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November 18, 2012

There are no logfiles or screenshots attached. I have moved a lot of tasks and never seen errors like this. Did it get resolved?

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