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One user cannot pass through the status

Kamil Miczka
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Oct 26, 2023

Hey, I have a problem. One of my users in Jira, can't go through a status. We are getting a response like in the attachment.

JiraProblem.PNGAfter checking the access rights for ticket changes, the user has rights to everything. The problem only appears for one user.

Do you have any ideas on how to approach this?

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Craig Nodwell
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Oct 26, 2023

Hi @Kamil Miczka welcome to the community.  Any chance you can share that above message in English.  

Hello @Kamil Miczka ,

Please check any conditions / validators configured in workflow transition.

 

Thanks

Satish

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