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Move the ticket from one status to another status when workflow condition met

 HI Team,

How can we add logic to the workflow to move the ticket from one status to another status. Both would need to be equal to those values for a ticket to be moved to the Completed status. I have script runner, JSU and JMWE addons. Could please suggest how to achieve this ?

For Example :

Status:  Completed

when the below condition is met.

Field1 = Successful Testing

&

Field2 = System Automation

2 answers

Thank you for your quick reply @Fabian Lim. I have used this condition.

Scripted (Groovy) Condition (JMWE app)  Checks the value of a custom Groovy expression/script. Can be used, for example, to check multiple field values.

0 votes
Fabian Lim Community Leader Dec 21, 2021

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