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Manually Installing Jira Software Windows Service Problem

Hi,

 

Just did the upgrade from v8.13.5 to v8.13.9 because of the recent vulnerability issue.  The upgrade uninstalled the Windows service and I'm trying to reinstall it manually by running

service.bat install jira

 

But stuck at 

E:\Atlassian\Jira\bin>service.bat install JIRA

 

Granting full access for Network Service to the Jira home directory '\\jira-data\data\Atlassian\ApplicationData\Jira'

processed file: \\jira-data\data\Atlassian\ApplicationData\Jira

Successfully processed 1 files; Failed processing 0 files

 

Granting read and execute access for Network Service to the Jira installation directory 'E:\Atlassian\Jira'

processed file: E:\Atlassian\Jira

Successfully processed 1 files; Failed processing 0 files

 

Granting full access for Network Service to the work, temp and logs subdirectories of Jira installation directory 'E:\Atlassian\Jira'

processed file: E:\Atlassian\Jira/work

Successfully processed 1 files; Failed processing 0 files

processed file: E:\Atlassian\Jira/temp

Successfully processed 1 files; Failed processing 0 files

processed file: E:\Atlassian\Jira/logs

Successfully processed 1 files; Failed processing 0 files

 

Granting read and execute access for Network Service for parent directories of the Jira home directory '\\jira-data\data\Atlassian\ApplicationData\Jira'.

They're required to make Java native IO operations work, which are required e.g. when starting up the plugin system.

Starting to walk up from: "\\jira-data\data\Atlassian\ApplicationData\Jira\"

 

Checking permissions of \\jira-data\data\Atlassian\ApplicationData\Jira\ [\\jira-data\data\Atlassian\ApplicationData\Jira\]

 

Checking permissions of \\jira-data\data\Atlassian\ApplicationData\ [\\jira-data\data\Atlassian\ApplicationData\Jira\..\]

 

Checking permissions of \\jira-data\data\Atlassian\ [\\jira-data\data\Atlassian\ApplicationData\Jira\..\..\]

 

Checking permissions of \\jira-data\data\ [\\jira-data\data\Atlassian\ApplicationData\Jira\..\..\..\]

 

Checking permissions of \\jira-data\data\ [\\jira-data\data\Atlassian\ApplicationData\Jira\..\..\..\..\]

 

Checking permissions of \\jira-data\data\ [\\jira-data\data\Atlassian\ApplicationData\Jira\..\..\..\..\..\]

 

Checking permissions of \\jira-data\data\ [\\jira-data\data\Atlassian\ApplicationData\Jira\..\..\..\..\..\..\]

 

Checking permissions of \\jira-data\data\ [\\jira-data\data\Atlassian\ApplicationData\Jira\..\..\..\..\..\..\..\]

 

Checking permissions of \\jira-data\data\ [\\jira-data\data\Atlassian\ApplicationData\Jira\..\..\..\..\..\..\..\..\]

 

Checking permissions of \\jira-data\data\ [\\jira-data\data\Atlassian\ApplicationData\Jira\..\..\..\..\..\..\..\..\..\]

 

It keeps pending "\..\" and eventually just blank space after.  Sitting like this for hours without any progress.  

1 answer

What did you end up doing? This is happening for us right now.

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