Login Store is not enabled and cannot be used at this stage

Krzysztof Kiser April 20, 2022

I've just upgraded my Jira installation to the newest version and after booting up, it throws an error:

Referer URL: Unknown

java.lang.IllegalStateException: Login Store is not enabled and cannot be used at this stage

 

Any idea on what could the cause be and how to possibly fix it?
I'd rather avoid doing a clean install and restore.

2 answers

0 votes
Peter Adrial November 17, 2022

Ran into this problem when upgrading JIRA to 9.4

Added the next two lines to the connector-element in server.xml and JIRA managed to start.

relaxedPathChars="[]|"
relaxedQueryChars="[]|{}^\`"<>"

0 votes
Krzysztof Kiser April 20, 2022

Already resolved. It was an issue with the SSO.

Stephen Hodgson April 23, 2022

What was the resolution? I'm seeing this too after an upgrade to 8.20.8.

Marcin Jachurski May 18, 2022

I have same for 8.20.8 :(

Krzysztof Kiser May 18, 2022

@Stephen Hodgson  , @Marcin Jachurski , I accessed Jira via backdoor (skipping sso) using a local account, proceeded with the after upgrade screens and it all got back to normal after that. I was able to use SSO to access Jira again and the error disappeared.

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