Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Get started Tell me more

Atlassian Community about banner

4,461,662

Community Members

Community Events

176

Community Groups

Community
Products
Jira
Jira Software
Questions
Login Store is not enabled and cannot be used at this stage

Login Store is not enabled and cannot be used at this stage

I've just upgraded my Jira installation to the newest version and after booting up, it throws an error:

Referer URL: Unknown

java.lang.IllegalStateException: Login Store is not enabled and cannot be used at this stage

Any idea on what could the cause be and how to possibly fix it?
I'd rather avoid doing a clean install and restore.

2 answers

0 votes

Ran into this problem when upgrading JIRA to 9.4

Added the next two lines to the connector-element in server.xml and JIRA managed to start.

relaxedPathChars="[]|"
relaxedQueryChars="[]|{}^\`"<>"

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Reply

0 votes

Already resolved. It was an issue with the SSO.

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

What was the resolution? I'm seeing this too after an upgrade to 8.20.8.

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Like

I have same for 8.20.8 :(

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Like

@Stephen Hodgson , @Marcin Jachurski , I accessed Jira via backdoor (skipping sso) using a local account, proceeded with the after upgrade screens and it all got back to normal after that. I was able to use SSO to access Jira again and the error disappeared.

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Like

Reply

Suggest an answer

Log in or Sign up to answer

Was this helpful?

Thanks!

TAGS