Job runner key 'CompatibilityPluginScheduler.JobRunnerKey.com.atlassian.jira.plugins.dvcs.scheduler.

Question

To reduce errors in the system, how do I fix this problem please?

I'm checking System -> Scheduler Details and I see the following

CompatibilityPluginScheduler.JobRunnerKey.com.atlassian.jira.plugins.dvcs.scheduler.DvcsScheduler

(Show more)

CompatibilityPluginScheduler.JobId.com.atlassian.jira.plugins.dvcs.scheduler.DvcsScheduler:job

TypeNot runnableParametersThe parameters cannot be accessedRun modeonce per clusterSchedule1 hourLast runTue Jul 02 11:09:48 BST 2019Last run duration15 millisecondsNext runTue Jul 02 12:09:48 BST 2019MessageJob runner key 'CompatibilityPluginScheduler.JobRunnerKey.com.atlassian.jira.plugins.dvcs.scheduler.DvcsScheduler' is not registered

Andy Heinzer · Accepted Answer

Hi Sue,

I see that your scheduler within Jira's system administration panel is showing a DVCS scheduler that is constantly failing.

I believe that this is a known problem when you have upgrade Jira from some older versions.  There are more details in the KB JIRA upgrade abandons old DVCS scheduler job.  You should be able to simply click the gear/cog icon next to the failing job and delete it.

This should be safe to do provided you are already running a Jira 7 version where the DVCS has been updated to use a different scheduler name as indicated in that KB.

I hope this helps.

Andy