JIRA site is not loading

I have a self hosted jira. http://jira.sparkygizmo.com:9090/

It was working before and I created few users also. Now the site is not loading. Couldnt find the issue. The port details are

http port : 9090
control port: 5222

Requesting your support to fix the issue

2 answers

0 votes

1.  "not loading" tells us nothing.  What is the error message or behaviour in the browser?

2. What do the logs say is wrong?

Its IP restricting. Everytime I need to add client ip to firewall. The problem is only with jira. I created an html page in the same server and its working every where. But jira is not working

http://jira.sparkygizmo.com/test.html  is working

http://jira.sparkygizmo.com:9090 is not working

"is not working" tells us nothing.

From the rest of your posting though, it sounds like you are firewalling port 9090.  You'll need to amend your firewall if that is the case.  JIRA doesn't do any networking filters.

Apache version?

JAVA version?

Suggest an answer

Log in or Join to answer
Community showcase
Teodora [Botron]
Published Thursday in Marketplace Apps

Jira Inferno: The Nine Circles of Jira Administration Hell

If you spend enough time as a Jira admin - whether you are managing a single, mid-sized instance, a large enterprise one or juggling multiple instances at once - you will eventually find yourself in ...

239 views 0 11
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot