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JIRA-Bootstrap FATAL JIRA will be locked


While starting the Jira software instance we are getting below error in /opt/atlassian/jira/logs/catalina.out


JIRA-Bootstrap FATAL      [c.a.jira.startup.JiraStartupLogger] Startup check failed. JIRA will be locked


we deleted the .lock file in JIRA_HOME and still the same issue and we verified in /var/atlassian/application-data/jira/log as well but it is empty.


Can you please help us on high priority ?


Thank you,



2 answers

Got the same issue. My JIRA_HOME variable was not set correctly. Setting it up in the resolved my issue

You should delete the file $JIRA_HOME/.jira-home.lock and the directory $JIRA_HOME/plugins/.osgi-plugins/felix, then start as the Jira user.

I have the same problem, my version of jira server is 5.3 and today the server reached 99% consumption due to tomcat, I restarted the installation and when I wanted to start it again it did not work, and it threw me that error. Delete the log as you and the Felix directory say and I did not get any results

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