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Issues in Backlog and Future sprints are not visible through the Backlog view

Vasundhara Shrestha_swur9y

Hi,

I had a couple of user stories assigned to the backlog and some into Future Sprints (Sprint 3 and 4). Over last week I noticed that Backlog and Future Sprints are empty.

I know they have not disappeared entirely from JIRA because I can retrieve them when I run a filter for Sprint 3, 4 etc.

I can confirm that I have no quick filters selected at the top, not selected an epic on the right, and that the project(s) associated with my board is correct.

Would really appreciate help.

Thanks in advance,

Vas

Backlog missing.PNG

Accepted answers

Alexey Matveev

Hello,

Could you make sure that these not visible issues can be selected by the JQL filter, which you defined for this board (board settings -> general)?

All comments

Alexey Matveev

Hello,

Could you make sure that these not visible issues can be selected by the JQL filter, which you defined for this board (board settings -> general)?

Vasundhara Shrestha_swur9y

Hi Alex,

Firstly, thanks for responding.

Not sure what you mean. We are currently on Sprint 3 (Active Sprint) and all the issues are visible.

However Sprint 4 and the backlog also have user stories which normally I would view it from the backlog and future sprint view but for some reason have disappeared. I can view the Sprint 4 future sprint and backlog issues through a JQL filter though.