We are redesigning a crucial project with the components, for example, we now have 3 components that need to become 1, see the example below:
Current -> New
A -> D
B -> D
C -> D
First, I rename A to D, there's no issue, but when I replace B&C with D by deleting them, the "Updated" timestamp of related ticket changes, which impacts the accuracy of reports.
Is there any way that we can delete a component, replace it with a new option, and w/o updating the tickets?
For JSM June Challenge #2, share how your non-technical teams like HR, legal, marketing, finance, and beyond started using Jira Service Management! Tell us: Did they ask to start using it or...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events